Terms & Conditions
Terms & Conditions
Terms & Conditions
Please carefully read the terms and conditions before using any of the
services provided by Saimon Trip. By using any materials, information, products
or services of Saimon Trip, you agree to these terms and conditions. Saimon
Trip holds the right to change or modify these terms and conditions at any time
for any reason, without prior notice. Your continued use of the website and its
services means you have accepted the modified terms and conditions. Please
review the terms periodically to ensure you are up to date regarding the terms
and conditions. Your continued use of the website and its services means you
have accepted the modified terms and conditions. Please review the terms
periodically to ensure you are up to date regarding the terms and conditions.
General Disclaimer
Saimon Trip does not own any travel products. We are simply the bridge which
connects the travelers with the travel service providers like airlines, hotels,
tour operators etc. The accuracy, completeness, and correctness of the
inventory-related information displayed on the Site remain the sole
responsibility of each provider. Changes in market conditions or circumstances
may occur on short notice which may make information displayed on the Site
inaccurate or outdated.
If something should go wrong during booking or travel period, Saimon Trip
will act as a point of contact and will use its commercially reasonable efforts
to assist the customer. Saimon Trip will always follow the standard policies of
travel providers (Airlines, Hotel, Tour Operator etc.).
Booking Terms
If you make a booking through our website for travel products, that booking
is made with the travel provider named on the booking page and our website only
acts as a user interface. Travelers must understand and agree to the terms and
conditions of the travel providers (Airlines, Hotels, Tour Operators etc.) before
booking or purchasing their products through Saimon Trip. If any traveler faces
any issue or dispute regarding any of the bookings, Saimon Trip will act as a
point of contact and will use its commercially reasonable efforts to assist the
customer.
*All prices and offers are subject to change with
availability.
Promotion Terms
Saimon Trip generates promotion codes/ discounts from time to time which may
be availed on the site
Saimon Trip reserves the right to add, alter, modify, withdraw all or any of
the Terms and Conditions or replace, wholly or in part, the program by any
other program, whether similar to this program or not or withdraw it altogether
without any prior notice.
In case of dispute with any party, Saimon Trip's decision will be binding
and final.
When you register with Saimon Trip.com, we or any of our
partners/affiliate/group companies may contact you from time to time to provide
the offers/information of such products/services that we believe may benefit
you.
Payment Terms
By making a payment using this site, you agree to the use of your personal
details for verification and validation of your transactions to ensure no one
else is using your credentials without your consent. You must also acknowledge
that the details you provide us maybe disclosed to third party credit card
payment gateway agencies for verification. Your personal details will not be
used for any other purposes except to verify and confirm your identity.
The Convenience Charge is charged by Saimon Trip and it may change based on
payment method.
Cancellation & Refund
Saimon Trip will follow supplier's (Airlines/ Properties/ Bus/ Tour operator
etc.) policy for cancellation/ re-issue.
For flight/ hotel/ tour, Saimon Trip will not charge any additional service
fee.
In case of refund/ re-issue, customer must confirm Saimon Trip 48 hours
prior to travel date.
For hotel/ flight/ tour, refunded amount may reflect in your account within
3 to 5 working days depending on your payment method.
For any kind of refund, convenience charge is non-refundable.
For EMI method, EMI charge will be deducted which will be calculated on
payable amount.
For Pay in Cash, the refund amount will be sent to your preferred channel.
*In case of national emergency/ lockdown/ political
unrest/ natural disaster etc., standard refund policy may not be applicable.